Enterprise Rental Car

[The Giss]

Enterprise Rental just called me. Firestone failed to pick up a 30 cent "licensing fee" on my recent rental that they paid for and Enterprise wanted me to pay it. After a great deal of backk and forth,,  I told them to send me a bill, to which the guy said, "well that's just too much trouble, we will waive it." Unreal.

My question to the brain trust, If I WAS billed, should I have A) Paid in pennies B) Paid with a $100 or C)Ignored it and let them keep spending money to mail me statements.

[LVGaryD]

Enterprise has some very strange policies, especially since they took over Alamo and National. Ryan can enlighten you on that.

 

[AmyHollar]

I told Keith earlier.......we rent from them four or five times a year.....from the exact same spot.........sometimes when I go  in, I need a utility bill to prove who I am, sometimes I do not........all our information is right there in the computer. 

[LVGaryD]

I told Keith earlier.......we rent from them four or five times a year.....from the exact same spot.........sometimes when I go  in, I need a utility bill to prove who I am, sometimes I do not........all our information is right there in the computer. 

They probably smell the horseshit and think you are one of those renegade Amish women..

 

[Ryan]

Any company that gets rid of me, you know can not be a forward thinking company. I would tell them you are completely dissatisfied and tell them you are going to hertz.

[LVGaryD]

Any company that gets rid of me, you know can not be a forward thinking company. I would tell them you are completely dissatisfied and tell them you are going to hertz.

That's my boy!!!

[Jeremy]

I would have told them to put out a have a penny take a penny thing, and told them to take the first 30 they get and apply it towards the 30 cents.

[tonyb147]

Any company that gets rid of me, you know can not be a forward thinking company. I would tell them you are completely dissatisfied and tell them you are going to hertz.

As soon as I saw the title of this thread I knew we'd hear from Ryan.   

[maywoodmaniac]

That rep from Enterprise was just too smart, figuring it would cost more to mail you the bill than what you owed. 

Definitely too smart to work at any of the Chicago tracks.

[Jeremy]

That rep from Enterprise was just too smart, figuring it would cost more to mail you the bill than what you owed. 

Definitely too smart to work at any of the Chicago tracks.

A few minute phone call cost them more in payroll than collecting.

[CyberChamp]

On the rental car note...I just booked a car from Avis through United for my trip to Vegas.  I usually book through United because they get the best volume discount (even better than my previous Fortune 500 employers).  The all-in cost for a full size car was $143 for 3 days.  Immediately after I book it, while I am still on the United website, I click on Hertz and then click on Avis again and checked prices.  I found the exact same rental (full size, Avis) for $100 for the 3 days.

How's that for shady pricing?  Either that or there is a glitch in the matrix.

Needless to say, I cancelled my first reservation after booking my second.

 

[Jeremy]

On the rental car note...I just booked a car from Avis through United for my trip to Vegas.  I usually book through United because they get the best volume discount (even better than my previous Fortune 500 employers).  The all-in cost for a full size car was $143 for 3 days.  Immediately after I book it, while I am still on the United website, I click on Hertz and then click on Avis again and checked prices.  I found the exact same rental (full size, Avis) for $100 for the 3 days.

How's that for shady pricing?  Either that or there is a glitch in the matrix.

Needless to say, I cancelled my first reservation after booking my second.

 

Well after you booked their volume discount finally kicked in.  That was a good trick.

[careless hal]

I often cancel two or three reservations.  Up until the day before I leave I keep checking pricing!  Often, you get a better price close to the departure date because rental are running below what they expected.  But, not always.  So, lock in the cheapest rate a month out and keep looking!  I often end up with National or Alamo.  When I went to Florida recently, ended up with Thrifty and they were great.
Switch from a bigger to a smaller car at the counter and ended up paying $160 for the week.  Ended up with a Ford Fusion.  Not sure what size that is considered , I think mid-size.  By today's  standards. I think even what they consider to be a full size car is small!( I have 2 SUVs)  I might be Jailed if the anointed one is re-elected!

[Just Saying]

We wanted a rental for a day trip while we were in New Orleans. The hotel owner said that National treated his customers really well. He called them for me and they ask what kind of car I wanted. I said anything but a Chrysler product.(we've had horrible luck with them)

They send a van down to pick us up and take us back to the rental place. They have ready for me a brand new Chrysler 300 with 11 miles on it. I told them I wanted a non-Chrysler, or take me back to the hotel, I wasn't going walk after that sombitch broke down. So they went to the lot and got me a new, very nice Toyota that we enjoyed driving. When we took it back they gave us a ride back to the hotel. Nice folks all-around. I'd use them again.

[LVGaryD]

We wanted a rental for a day trip while we were in New Orleans. The hotel owner said that National treated his customers really well. He called them for me and they ask what kind of car I wanted. I said anything but a Chrysler product.(we've had horrible luck with them)

They send a van down to pick us up and take us back to the rental place. They have ready for me a brand new Chrysler 300 with 11 miles on it. I told them I wanted a non-Chrysler, or take me back to the hotel, I wasn't going walk after that sombitch broke down. So they went to the lot and got me a new, very nice Toyota that we enjoyed driving. When we took it back they gave us a ride back to the hotel. Nice folks all-around. I'd use them again.

THey are owned by Enterprise.