Author Topic: Twinspires  (Read 453 times)

The Skipper

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Twinspires
« on: September 06, 2013, 08:56:36 AM »
If you put any money in there Wednesday check your bank because they took deposits twice. My buddy

put 500.00 in and checked his bank account this morning and they hit him for 500.00 X's 2, he don't

hear very well so I called them for him and they said we're sorry but a glitch in our system caused

this to happen. WTF ? I wonder about people who don't have enough to cover the double draw if they

will pay the overdraft fees ? And by the way the customer service lady was kind of rude and testy, I

have not been betting much lately but I'm thinking I should find another site ?  idunno

Oh yeah she said "we're trying to rectify it now" really you're trying ?  noway shootme

CyberChamp

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Re: Twinspires
« Reply #1 on: September 06, 2013, 04:49:10 PM »
That's not good.   thumbsdown

There might be another glitch.  Someone keeps accessing my Twinspires acct, placing losing wagers on all of the same tracks and races that I play.   ::)


The Skipper

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Re: Twinspires
« Reply #2 on: September 06, 2013, 06:47:24 PM »
That's not good.   thumbsdown

There might be another glitch.  Someone keeps accessing my Twinspires acct, placing losing wagers on all of the same tracks and races that I play.   ::)

That same bass turd has gotten me plenty of times  shootme

The Skipper

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Re: Twinspires
« Reply #3 on: September 06, 2013, 06:53:13 PM »
Here is the email they sent  hammerhead1 hammerhead1 hammerhead1

Dear William,

 Our records indicate you initiated an EZ Money transaction with TwinSpires.com between Tuesday, September 3rd and Thursday, September 5th. We apologize for the inconvenience, but a limited number of EZ Money transactions during this time were processed twice by the bank. Please note the duplicated transactions did not impact your TwinSpires.com account, but may have been duplicated in your bank account. We are in the process of correcting these duplicated transactions by reversing the duplicated transactions as follows:

Withdrawal from your bank account/Deposits to TwinSpires.com account
 Duplicate withdrawals from your bank account will be refunded to your bank account. There will be no impact to your TwinSpires.com account as these deposits were not placed into your TwinSpires.com account.

Deposits to your bank account/Withdrawals from your TwinSpires.com account
Duplicate deposits to your bank account will be removed from your bank account. There will be no impact to your TwinSpires.com account as these withdrawals were not taken from your TwinSpires.com account.

 We apologize for any inconvenience this may have caused. If you have any questions or concerns regarding a duplicate EZ Money transaction, please contact Player Services at 877-SPIRES-1 or player.services@twinspires.com.

 Sincerely,

 TwinSpires.com Team

 

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